Choice Partners

Yalonda Oliver, Owner

1st Response Security delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

TESTIMONIALS

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • Legal compliance

OUR SERVICES

OUR OFFICERS HAVE BEEN EVERYWHERE – PRIVATE PARTIES TO NATIONAL POSTS. 

All Security Officers are properly trained and required to take additional trainings every year. This ensures the proper State of Texas Private Security Bureau regulations and procedures are followed and up to date. Each location will have an immediate supervisor on hand to report and monitor site locations.

SEASONED PROS

We identify technology, training, and processes to take your service team to the next level. 

We implement all policies in accordance with the Texas Department of Public Safety. Each site is equipped with a supervisor who oversees the day to day operation.

1st Response Security monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

1st Response Security uses surveys, interviews, and observation to conduct a comprehensive service audit.

EFFICIENCIES

PLANNING

Implementation

ASSESSMENT